Hiring Maid for the First Time? The Ultimate Guide to Selecting the Best Maid Agency in Singapore

A statistical study shows that one in every eight Singaporean households have a domestic helper. Though it sounds easy hiring a maid in Singapore, it is difficult to choose a trustworthy maid agency in Singapore as there are hundreds of them out there. Below are a few points to consider when choosing the best maid agency in Singapore.

• Shortlist maid agencies:  Check out for the Ministry of Manpower (MOM) directory for a list of licensed agencies.

• Choose the right maid agency: Check out for the following points on the MOM website.

1. License: Because you don’t want to hire an agency involved in illegal activities.

2. Demerit points: Because you don’t want to hire an agency that falls out of the Employment Agency act.

3. CASE accreditation: Because you want to hire someone with fair trading and transparency with their customers.

4. Retention rate: Because, higher the rate of helpers working with the same employer for a year or more, the better.

5. Transfer rate: Because, lower the percentage of all the maids who have been moved more than 2 times from one employer to another within one year, the better.

6. Customer ratings: Customer ratings in MOM will also help you.

• Things to check out for before deciding on the maid agency:

1. Post-dated cheque: Check with the chosen agency if they allow post-dated cheque so that you can cancel them at any point if you do not want to continue with them.

2. Agreement:  Read the agreement thoroughly to ensure there is no hidden clause or phrase. Make sure your agreement covers free replacement of maid if the need arises and it mentions the timeline for the arrival of your maid.

3. Maid application procedure:  Make sure your agency guides you through the maid application procedure.

Remember the above list is not exclusive but few important points to check before hiring the best maid agency in Singapore for you. With the above checklist, it would be easier for you to choose the best. The best agency helps you in hiring a maid in Singapore that suits your household.